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Personal Details
Must be at least 6 characters and include a capital letter and a number
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Business Details
Pickup Address
Please tick ALL categories that apply to products you ship. Please choose product categories carefully as an incorrect declaration of product categories may risk claims being denied.
Alcohol Apparel & Clothing Automobile Parts and Panels Baby Products
Batteries Beauty Products Books Camping
Carpeting & Flooring Chemicals Computers & Computer Components Construction Materials
Documents Doors Electrical & Lighting Equipment Electronics
Fashion Jewellery Flat-pack Furniture FMCG & Food Items (Non-Refrig) Furniture
Furs & Ivory Garden Materials & Accessories Glass or Glass Products Hardware & Tools
Health & Medical Household Goods Jewellery Machinery & Parts
Medical Equipment Metals Mining Equipment Mobile Phones
Motor Vehicle Musical Instruments Packaging & Printing Paint
Paintings & Framed Prints Pet Products Pharmaceutical Plumbing; Kitchen & Bathroom Supplies
Pool Equipment Printer & Toner Cartridges Refrigerated; Perishable or Frozen Goods Sculptures & Ornaments
Signage Soft Furnishings & Manchester Solar Panels Sports Equipment
Stationary & Office Equipment Toys & Retail Goods Tyres Watches
Whitegoods & Appliances
  1. I agree to the Smart Send Terms & Conditions, the Smart Send Website Terms and the Smart Send Privacy Policy
  2. I agree to the Smart Send Transport Assurance Conditions
  3. I confirm I will not be sending or receiving any form of Dangerous or Hazardous Goods unless Smart Send has approved the shipment of dangerous goods in writing (if so, you agree to abide by all regulatory requirements for the shipment of dangerous goods and have discussed this with the government authorities in your State of Australia).
  4. I confirm the goods being sent or received are packaged correctly (visit our Packaging Guide for more information). If you are still uncertain, email us at sales@smartsend.com.au for guidance. Sending incorrectly packaged or incompatible goods will result in either a Futile Booking Fee being charged or total forfeiture of freight charges paid. See our Terms & Conditions for further details.
  5. I agree to enter the exact weight and dimensions of the 'packaged' goods being sent. If a check is done & we identify that the information provided is incorrect, you will be notified via email of the additional amount to pay (plus a $15 Administration Fee). We allow an 'overall' 1% discrepancy margin per consignment/booking. If you are found to continually 'under-declare' weights/dimensions in your bookings you will be banned from using our services and/or legal action may commence.
  6. Your use of our technology, the 'Smart API', shipping apps/plugins and 'eBay Application' is solely at your risk. Access to the Smart Send system is provided on an 'as available' basis. Smart Send does not make any representation or warranty that your access to this technology will be uninterrupted, timely or secure. Smart Send will not be liable for loss resulting from any interruption, delay in operation or transmission, misperformance, virus, communications failure, Internet access difficulties, or malfunction in equipment or software.
  7. Where we have provided materials in relation to the "Smart API" (our "Materials") to you for the purposes of integrating the "Smart API" into your website by you, we grant you a non-exclusive, revocable and non-transferable licence to use our Materials for that sole purpose.  You also agree and acknowledge that ownership of our Materials and all intellectual property rights in the "Smart API" remain solely with us.
Shipping Smarter
Australia's first guide on shipping to help ecommerce stores. Written by Directors of Smart Send Steven Visic & Chris Madden with over 40+ years of industry experience.

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Steven Visic

Christine Madden
Hear from our clients

Please send all testimonials to sales@smartsend.com.au

Bend Brothers

Bend Brothers

"Smart Send is very helpful with my business with its easy-to-use interface, powerful packing/shipping calculator, near seamless integration with my Shopify store and its high attention to customer service."

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Boardrax

Boardrax

"I like to build relationships with the partners I deal with and Smart Send came to the party. Pricing is an important consideration, with their website selecting the best and cheapest prices from a range of courier companies."

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Cash Converters

Cash Converters

"Overall, the Smart Send experience has been wonderful. We have had the opportunity to send items that we were previously unable to send because it was too large to be sent by our preferred supplier..."

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Empowered Auto Parts

Empowered Auto Parts

"Our customers demand steadfast service delivery and we know that Smart Send is unwavering in their commitment in doing that. Smart Send is a fundamental extension to our business..."

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Get Fit

Get Fit

"I partnered with Smart Send because of the high level of support I receive when delivery issues occur. I've used lots of delivery services and Smart Send customer service meets all my needs ..."

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Mustardmade

Mustardmade

"I started this journey with no understanding of shipping larger goods around Australia so having the Smart Send team and their wealth of knowledge on my side is enormously valuable."


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Racecraft

Racecraft

"Smart Send is reasonably priced and very effective at generating shipping calculations on the fly for our customers at checkout. Most orders are seamlessly fulfilled via the Smart Send shipping app..."

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Racecraft

Ultimate Sporting Memorabilia

"I stay with Smart Send because of their invaluable Customer Service. I have high value products that need to arrive quickly and on time, when issues arise buyers aren't prepared to wait forever for resolution."

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Partners we work with
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WooCommerce
Allied Express
Aramex
Couriers Please
DHL Express
Direct Couriers
StarTrack
TNT
Parca

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