VIP plans
VIP subscriptions are only available to ABN holders.
Features/Benefits Standard VIP
No Frills VIP
Premium VIP
Ultra VIP
No Minimum Monthly Spend
No Minimum Monthly Spend
Min. Monthly Spend $500
Monthly spend reviewed quarterly
Min. Monthly Spend $2500
Monthly spend reviewed quarterly
Shipping Rate Discount (off Retail rates)

20%

27%

28%

32%

 

Test Pricing Sign up Test Pricing Sign up Test Pricing Sign up Test Pricing Sign up
Complimentary Transport Assurance Warranty up to $250 per shipment
(with option to purchase extra Warranty up to $20,000)
Multi Carriers enabled
(50+ domestic + 10+ International services)
'Out for delivery' SMS/emails
Sent to receivers free of charge on all domestic shipments (excluding 'Economy Road' service)
Multiple User Support  
Email Support for Pickup/Delivery issues
(9 minute Response Time during business hours)
Pickup Support only
Shopify Shipping app  
Woocommerce Shipping plugin  
eBay Application  
eBay Rates Table Geographic Weight Breaks  
CSV/Excel file bulk upload  
Shiplytics - Analytics and Reporting  
API/Shipping apps/plugin Support Tutorial videos available
or Paid Support option
 
Live Chat Support  
Couriers Please deeper level
discounted pricing
 
BYO Carriers
Bring your Own Australia Post 'MyPost Business'
Note: BYO Carriers is not available on the No Frills plan
No. of BYO Shipments per Month 0-100 101-300 301 +
BYO Price per Label $0.25 $0.15 $0.08
Shipping Smarter
Australia's first guide on shipping to help ecommerce stores. Written by Directors of Smart Send Steven Visic & Chris Madden with over 40+ years of industry experience.

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Shipping Smarter: The portal with expert advice for Smarter Shipping

Choose your preferred method to digest regularly updated valuable shipping advice, news & tips

Hear from our clients

Please send all testimonials to sales@smartsend.com.au

Bend Brothers

Bend Brothers

"Smart Send is very helpful with my business with its easy-to-use interface, powerful packing/shipping calculator, near seamless integration with my Shopify store and its high attention to customer service."

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Boardrax

Boardrax

"I like to build relationships with the partners I deal with and Smart Send came to the party. Pricing is an important consideration, with their website selecting the best and cheapest prices from a range of courier companies."

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Cash Converters

Cash Converters

"Overall, the Smart Send experience has been wonderful. We have had the opportunity to send items that we were previously unable to send because it was too large to be sent by our preferred supplier..."

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Empowered Auto Parts

Empowered Auto Parts

"Our customers demand steadfast service delivery and we know that Smart Send is unwavering in their commitment in doing that. Smart Send is a fundamental extension to our business..."

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Get Fit

Get Fit

"I partnered with Smart Send because of the high level of support I receive when delivery issues occur. I've used lots of delivery services and Smart Send customer service meets all my needs ..."

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Mustardmade

Mustardmade

"I started this journey with no understanding of shipping larger goods around Australia so having the Smart Send team and their wealth of knowledge on my side is enormously valuable."


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Racecraft

Racecraft

"Smart Send is reasonably priced and very effective at generating shipping calculations on the fly for our customers at checkout. Most orders are seamlessly fulfilled via the Smart Send shipping app..."

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Racecraft

Ultimate Sporting Memorabilia

"I stay with Smart Send because of their invaluable Customer Service. I have high value products that need to arrive quickly and on time, when issues arise buyers aren't prepared to wait forever for resolution."

Read more...

Partners we work with
eBay
Shopify
WooCommerce
Allied Express
Aramex
Couriers Please
DHL Express
Direct Couriers
StarTrack
TNT
Parca

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now


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package (ideal for low volume
e-commerce businesses).

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Meet with our management
team to discuss your shipping
and delivery requirements.