VIP plans

Features/Benefits	Standard VIP $9.99 month	Super VIP $24.99 month	Premium VIP $49.99 month	Ultra VIP $79.99 month
				Min. Monthly Spend $2500 click here for Conditions
Shipping Rate Discount (off Retail rates)	20%	24%	28%	32%
	Test Pricing Sign up	Test Pricing Sign up	Test Pricing Sign up	Test Pricing Sign up
Multi Carriers enabled (50+ domestic + 10+ International services)
'Out for delivery' SMS/emails sent to receivers free of charge on all domestic shipments
Multiple User Support
Email Support for Pickup/Delivery issues (9 minute Response Time during business hours)
Shopify Shipping app
Woocommerce Shipping plugin
eBay Application
eBay Rates Table Geographic Weight Breaks
CSV/Excel file bulk upload
Shiplytics - Analytics and Reporting
API/Shipping apps/plugin Support	Tutorial videos available or Paid Support option	Tutorial videos available or Paid Support option
Live Chat Support
Couriers Please deeper level discounted pricing
Free $10,000 Transport Assurance cover against Loss/Damage
Direct Debit / Credit Terms				COMING SOON
Add-on Options:
Proactive Customer Support (PCS)	COMING SOON	COMING SOON	COMING SOON	COMING SOON

Shipping Smarter

Australia's first guide on shipping to help ecommerce stores. Written by Directors of Smart Send Steven Visic & Chris Madden with over 40+ years of industry experience.

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Shipping Smarter: The portal with expert advice for Smarter Shipping

Choose your preferred method to digest regularly updated valuable shipping advice, news & tips

Blog

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Steven Visic

Christine Madden

Hear from our clients

Please send all testimonials to sales@smartsend.com.au

Bend Brothers

"Smart Send is very helpful with my business with its easy-to-use interface, powerful packing/shipping calculator, near seamless integration with my Shopify store and its high attention to customer service."

Boardrax

"I like to build relationships with the partners I deal with and Smart Send came to the party. Pricing is an important consideration, with their website selecting the best and cheapest prices from a range of courier companies."

Cash Converters

"Overall, the Smart Send experience has been wonderful. We have had the opportunity to send items that we were previously unable to send because it was too large to be sent by our preferred supplier..."

Empowered Auto Parts

"Our customers demand steadfast service delivery and we know that Smart Send is unwavering in their commitment in doing that. Smart Send is a fundamental extension to our business..."

Get Fit

"I partnered with Smart Send because of the high level of support I receive when delivery issues occur. I've used lots of delivery services and Smart Send customer service meets all my needs ..."

Mustardmade

"I started this journey with no understanding of shipping larger goods around Australia so having the Smart Send team and their wealth of knowledge on my side is enormously valuable."

Racecraft

"Smart Send is reasonably priced and very effective at generating shipping calculations on the fly for our customers at checkout. Most orders are seamlessly fulfilled via the Smart Send shipping app..."

Ultimate Sporting Memorabilia

"I stay with Smart Send because of their invaluable Customer Service. I have high value products that need to arrive quickly and on time, when issues arise buyers aren't prepared to wait forever for resolution."

Partners we work with