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A signature will be required upon delivery.

Maximum length of 400cm
Maximum width of 400cm
Maximum height of 400cm


Declaring the weight & dimensions of your goods

Please ensure you enter the exact weight and dimensions of the packaged goods being sent. If a check is done & we identify that the information provided is incorrect, you will be notified via email of the additional amount to pay and Smart Send will automatically charge your Credit Card, Paypal or Smart Top-up account (plus a $15 Administration Fee). We allow an 'overall' 1% discrepancy margin per consignment/booking (where the $15 Administration Fee will not apply). If you are found to continually 'under-declare' weights/dimensions in your bookings you will be banned from using our services and/or legal action may commence.



A signature will be required upon delivery.

Maximum length of 400cm
Maximum width of 400cm
Maximum height of 400cm


Declaring the weight & dimensions of your goods

Please ensure you enter the exact weight and dimensions of the packaged goods being sent. If a check is done & we identify that the information provided is incorrect, you will be notified via email of the additional amount to pay and Smart Send will automatically charge your Credit Card, Paypal or Smart Top-up account (plus a $15 Administration Fee). We allow an 'overall' 1% discrepancy margin per consignment/booking (where the $15 Administration Fee will not apply). If you are found to continually 'under-declare' weights/dimensions in your bookings you will be banned from using our services and/or legal action may commence.

Shipping Smarter
Australia's first guide on shipping to help ecommerce stores. Written by Directors of Smart Send Steven Visic & Chris Madden with over 40+ years of industry experience.

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Hear from our clients

Please send all testimonials to sales@smartsend.com.au

Bend Brothers

Bend Brothers

"Smart Send is very helpful with my business with its easy-to-use interface, powerful packing/shipping calculator, near seamless integration with my Shopify store and its high attention to customer service."

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Boardrax

Boardrax

"I like to build relationships with the partners I deal with and Smart Send came to the party. Pricing is an important consideration, with their website selecting the best and cheapest prices from a range of courier companies."

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Cash Converters

Cash Converters

"Overall, the Smart Send experience has been wonderful. We have had the opportunity to send items that we were previously unable to send because it was too large to be sent by our preferred supplier..."

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Empowered Auto Parts

Empowered Auto Parts

"Our customers demand steadfast service delivery and we know that Smart Send is unwavering in their commitment in doing that. Smart Send is a fundamental extension to our business..."

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Get Fit

Get Fit

"I partnered with Smart Send because of the high level of support I receive when delivery issues occur. I've used lots of delivery services and Smart Send customer service meets all my needs ..."

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Mustardmade

Mustardmade

"I started this journey with no understanding of shipping larger goods around Australia so having the Smart Send team and their wealth of knowledge on my side is enormously valuable."


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Racecraft

Racecraft

"Smart Send is reasonably priced and very effective at generating shipping calculations on the fly for our customers at checkout. Most orders are seamlessly fulfilled via the Smart Send shipping app..."

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Racecraft

Ultimate Sporting Memorabilia

"I stay with Smart Send because of their invaluable Customer Service. I have high value products that need to arrive quickly and on time, when issues arise buyers aren't prepared to wait forever for resolution."

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Partners we work with
eBay
Shopify
WooCommerce
Allied Express
Aramex
Couriers Please
DHL Express
Direct Couriers
StarTrack
TNT
Parca

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