Features
- Our Smart AI monitors your shipments for Pickup or Delivery delays
- If there is a delay, our system is automatically called into action and an investigation begins with the carrier
- You are notified of the delay and kept up to date during the investigation via our normal customer service ticketing process
- At a glance, our PCS Dashboard allows you to view the status of your shipments via colour coded statuses
Benefits
- You can focus on your business and allow PCS to monitor your shipments to ensure the most optimum delivery timeframes
- Allows you to proactively notify customers of any possible delay in transit
- Transparent updates for your customers reduces bad reviews on social or online
- Saves you time and money as your staff don't need to monitor possible delivery delays

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