The 'Receipted Delivery' service ensures the delivery driver will ask the receiver to sign for the goods as delivered. If no-one is available to receive the goods, the driver will leave a card at the delivery address, asking the receiver to call the local transport depot to organise a re-delivery (or pickup from the depot if they prefer). There are no further 're-delivery charges' even if multiple re-deliveries are required. Transport Assurance is not included in this service.

Tail Lift Booking

If the goods are heavy or awkward the "Tail-Lift Truck" service can assist to help load or unload the goods in two ways. The local depot will decide which is the best method for pickup or delivery of the goods:

• A truck with a hydraulic tray at the back door lowers to the ground to help load or unload the goods.
• A vehicle with two employees will be sent to load or unload the goods. Please note this is not a furniture type removal service, the staff will not deliver goods into a house and assemble. They are only to aide in the loading or unloading of the goods.

A maximum of 10 minutes onsite is allowed for.

If you require the goods to be covered against loss or damage while in transit, enter the wholesale value of the goods in AUS $